Why Is My Thermador Refrigerator Freezing Food in the Fresh Food Section?


Is your high-end refrigerator doing its job a little too well? A Thermador refrigerator freezing food in the fresh food section can be more than an annoyance. It could signal that something is wrong with the fridge or how it’s being used. If this problem happens to you, start by checking for these well-known issues.

How to Troubleshoot a Thermador Refrigerator Freezing Food

Alright, folks. Let’s first familiarize ourselves with a few scenarios that might cause the refrigerator to play the too-cool-for-food game.

Internal Temperature Not Set Correctly

One of the most common reasons for a refrigerator acting more like a freezer is that its internal temperature isn’t set correctly. It’s like setting your thermostat at home to a chilly 60°F and then wondering why you need a sweater indoors.

The Deep Dive:
Modern refrigerators, like Thermador, offer precision control. But, sometimes, during cleaning or when kids are poking around, these settings might get accidentally changed. So, what temperature should a Thermador refrigerator be set at? Ideally, the fresh food section should be humming between 34°F and 38°F.

Getting It Right:
Check your refrigerator’s settings. If you’re not sure how to adjust it, your owner’s manual should have guidelines on how to change the temperature on a Thermador fridge. Still stuck? Sometimes, simply unplugging the refrigerator for a few minutes and then plugging it back in can reset certain electronic glitches.

thermador fridge is freezing food
Image from Thermador

Storing Too Much Food

Remember how your car feels sluggish when overloaded with passengers and luggage? A refrigerator reacts similarly. A jam-packed fridge can hinder its efficiency.

The Real Issue:
It’s not just about volume; it’s about airflow. When your refrigerator is overstuffed, it limits the proper circulation of cool air. This can lead to inconsistent temperatures, with certain pockets getting much colder than others.

Your Move:
Space out your groceries. Ensure that there’s enough room for air to move between items. Consider investing in storage solutions like clear bins or stackable containers to keep things organized without overcrowding.

Air Vents Are Blocked

Think of air vents as the lungs of your refrigerator. When obstructed, they can lead to uneven cooling.

Behind the Blockage:
Often, it’s simply a large container or an overenthusiastic lettuce head blocking the vent. But sometimes, frost buildup or debris could be the culprits.

The Fix:
Reposition any food items or containers blocking the way. If there’s frost, consider a quick defrost. And if there’s debris, a simple cleaning can make all the difference.

Door Gasket Not Sealing

Imagine trying to cool your house in the summer with the front door slightly ajar. That’s what’s happening if your refrigerator door isn’t sealing properly.

Seal the Deal:
Over time, gaskets can wear out, get dirty, or become damaged. This can lead to cold air escaping, forcing your refrigerator to work harder and sometimes freeze sections of the fresh food compartment.

Quick Solutions:
A visual inspection can tell a lot. Look for cracks, gaps, or areas where the seal seems weak. Cleaning the gasket with warm soapy water can help it regain its flexibility. However, if the gasket is visibly damaged, it might be time for a replacement.

how to fix a refrigerator that keeps freezing food

Defective Damper

In layman’s terms, the damper is like a traffic cop that directs cold air from the freezer to the refrigerator section.

Why It Matters:
A malfunctioning damper can either block or allow too much cold air into the fresh food section, thus freezing your fruits and veggies.

Resolving the Issue:
Inspect the damper. If it isn’t opening and closing smoothly, it might need a little cleaning. Stubborn issues may require professional help or a replacement.

Condenser Coils Need Cleaning

The condenser coils are the unsung heroes keeping your refrigerator cool. Over time, they accumulate dust and dirt.

The Gritty Truth:
Dirty coils force the refrigerator to work overtime, leading to overcooling in some sections.

How to Shine Them Up:

  1. Disconnect the refrigerator.
  2. Find the coils, typically situated at the back or underneath.
  3. Gently use a coil brush or vacuum to remove accumulated dust.

Remember, fixing a refrigerator that freezes food sometimes requires professional assistance. So, if you still have a Thermador refrigerator freezing food, consider consulting with the Thermador repair experts at Appliance Service Station.

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